Vueling

I received the worst possible treatment from airline staff at both check-in and the boarding gate. They exhibited racist prejudice toward me and my family, threatened to leave us behind unless we paid an inflated charge for our cabin bag, and refused to verify our receipts. Their behaviour was rude, arrogant, disrespectful, unprofessional, and racist.

8 year old child sited alone - not OK

Hi, I would expect that a minor child is seated together with at least one parent, regardless of whether you pay the seat selection fee or not. I believe this should be changed! Thank you!

Barcelona short break

Everything went smoothly no issues

Vueling

Naj slabše možne izkušnje. Za prtljago sem plačal 315€ ki je vredna 50€ V Španiji so mi vkradli mobilni telefon iz prtljage na letališču. Zadnje moje potovanje in za moje prijatelje s Vuelingom. Dal bom na FB

Very late.

My flight from Porto to Barcelona was two hours late with no explanation or apology. Embarking and disembarking were both extremely slow. My flight from Barcelona to Edinburgh was on time but again embarking and disembarking were sloe. I will never fly Vueling again.

The airline charged me 55 euros for a small Carry-on, I have the receipt & I request a refund.

Efficiency

We missed our connecting flight over to Vueling. Though they couldn’t refund we did get a special rate. They were very kind. However - I did observe the customer next to us simply be told “no” and it was all very poor customer service.

good flight

excellent

All went perfectly. I would only criticise their offer - it was a little confused and confusing in the matter of baggage 🧳

Comfy but luggage rules unclear